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latest whitepapers for vonexus voip:
iP Telephony -- Converged Communications on the Microsoft Platform

October 28, 2004
The Enterprise Interaction Center® (EIC) from Vonexus provides a whole new approach to business communications by delivering voice to the desktop and enabling organizations to actually deploy their phone system for a strategic business advantage. This Whitepaper discusses how EIC extensively leverages the Microsoft platform to improve an organization’s communications capabilities, increase employee productivity and enhance the functionality of Microsoft-based business applications — all while lowering the Total Cost of Ownership of your communications system.

• Vonexus VOIP Overview
• Traditional Telephony vs. the Vonexus IP Telephony Solution
• The Vonexus IP Telephony Solution: Enterprise Interaction Center® (EIC)
• The Microsoft Advantage
• The Seven Businesses of Microsoft
• Vonexus: Aligning with the Microsoft Businesses
• The EIC Windows-based Telephony Client
• The EIC Outlook-based Telephony Client
• EIC Exchange-based Unified Messaging
• EIC System Administration
• Summary