Network Support for the San Francisco Bay Area

Network Support from PlanetMagpie: Keep Your IT Working For You, Not the Other Way Around

Can't send email? Try these how-to's:
Change Your SMTP Port
Outlook 2010 Email Setup

Need mail setup instructions for your phone? Try our iPhone Email Account Setup.

All other support issues? Welcome to PlanetMagpie Network Support Services.

		Services Overview
		Network Support Datasheet
		Service Level Agreement Datasheet

PlanetMagpie provides a complete range of network support services to the San Francisco Bay Area. Our staff of network engineers, industry certifications, and 12+ years of expertise add up to one thing:
Support that ensures your network stays running while you work.

In addition to support services for your existing IT infrastructure, our team of professionals also assists in making recommendations and implementing new/updated technologies in your business environment.

Supporting the Corporate Network as a Productive Unit

Our goal is to help you use technology to your advantage in a cost-effective and productive way. So that your IT works for you – and you're not spending all your time on technology troubles.

PlanetMagpie Network Support is:

Expedient. A live person picks up the support calls at our Fremont help desk.
Experienced. Over 12 years supporting and implementing technologies for a broad range of client environments in California's Silicon Valley, San Francisco and the East Bay.
Certified. PlanetMagpie is a Microsoft Certified Small Business Specialist.
Fast. With remote support and engineers going on-site when you need us, we're ready to cover all support situations.
Highly-trained. Every support engineer is certified to support Microsoft networks and servers. All have more than 7 years' experience supporting small and mid-market network environments.
Comprehensive. Support services available to San Francisco Bay Area businesses include:
- Network troubleshooting
- Remote network management
- Network wiring
- Software patch management
- New workstation setup
- Windows Server support
- VoIP System support
- Full network implementation
- Email issues
- Spyware and virus protection
- And more! (See the list below for more support services, with page links)

We even provide low voltage network wiring services. Upgrade the cabling when you move technology between offices too – you get a speed boost and a clean continuous network connection to each workstation. Cables, face plates and installation materials included.

We are the only San Francisco IT Consulting firm who provides this service to businesses.

What Type of Support Do You Need? | PlanetMagpie Support Service Options

A service visit to get the network back up? On-Site Support
No one's able to send or receive email? Emergency 24x7 Support
Help with annoying computer errors? Remote Support from the PlanetMagpie Office
Weekly/Monthly on-site maintenance? Network Support Service Level Agreements (SLA Contracts)

To learn more about our levels of support and areas of expertise, please select from the Support Services List below.

Or to speak directly to a support engineer, call PlanetMagpie Network Support at 408.540.5100.