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Desktop IT Support for San Francisco Area Businesses – PlanetMagpie Support

Small Businesses: Need IT support, but don’t have enough systems running to justify a full-time technician?

Mid-Market Firms: Need temporary support between staffing deficiencies, or specialist help for a serious issue?

PlanetMagpie provides Desktop Support for businesses in the San Francisco Bay Area.

Our support services are available either on-call or as part of a monthly Service Level Agreement.

Reliable Microsoft Certified Network Support

  • PlanetMagpie Desktop Support is provided by experienced Network Engineers, Microsoft-Certified in Mid-Market, Small Business, and Desktop competencies.
  • Support is provided either on-site or remotely, depending on your location and available time.
Our desktop support is business-only. Businesses need their computers every day, so we focus only on your support needs.

PlanetMagpie Desktop IT Support – Services and Customer Types

Support services include:
  1. Email account configuration and troubleshooting
  2. Troubleshoot hardware incompatibility issues
  3. Virus, RootKit and Spyware removal and protection
  4. Imaging and replacing hard drives
  5. Installing network or dedicated printers/multi-function printers
  6. Operating system upgrades
  7. Configuring new laptops and desktops
  8. Installing applications to remotely deploy Operating Systems and applications, for faster rollouts of new user workstations
Customers we've supported in 12 years of operation include:
  • Engineering firms
  • Architectural firms
  • Doctors' offices
  • Retailers
  • Professional service firms
  • Non-profits and Not-for-profits
  • High tech firms

Outsource Your IT Support to PlanetMagpie

With 12 years of experience, we've just about seen it all. If you come up against an issue that you haven't encountered in the past, chances are we have.

Our Support services include these advantages as a result:
  • Desktop issues are sometimes the first sign of network issues. Our IT Consulting division regularly installs, supports, and recovers corporate servers. If a support issue escalates, IT Consulting is available to devote the needed time.
  • Desktop Support includes Windows, Mac and smartphones.
  • 24/7 support is available for critical systems.
For emergency tech support, call 408.540.5100.

For all other desktop IT support needs, call 408-341-8770 or email our Network Support team at support@planetmagpie.com.
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