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Network outage diagnostic

Few things shut down a business faster than a network crash. With our broad desktop and network expertise, we can help you get up and running quickly and easily.

We utilize a comprehensive series of steps to isolate the problem and restore operation, starting with the big picture and then moving in. As many businesses find, it is difficult to diagnose and resolve network outages, as there are many links in the chain that could be affecting performance and speed. Your Internet Service Provider may only be able to resolve one end of the problem and most times will give very little guidance and no support to your actual network. As a service provider we know the ins and outs of dealing with your ISP to help advocate for you and to bring a quick and final resolve to your network outages. As well, we can help make recommendations for your internal network to help boost performance of your broadband, cable or T1 service so that everyone on your network is up and running and your business is utilizing the full benefit of your Internet connection.

Whether its making a diagnosis of your ISP outage, helping to advocate for you with your Service Provider or making recommendations for a higher quality connection, the PlanetMagpie support team is here to help your business stay connected.